Thank you for shopping with Lush Haven. We are proud to offer 100% Free Shipping on all orders within the United Kingdom—no minimum purchase required.
📦 Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once processed, your order will be dispatched and you will receive a confirmation email with tracking information.
🚚 Estimated Delivery Time
3–7 business days
Note: Delivery times may vary slightly during busy seasons or due to courier delays.
🛑 No International Shipping
We currently only ship to addresses within the United Kingdom. International shipping is not available at this time.
📮 Tracking Your Order
Once your package is shipped, you’ll receive an email with a tracking number. You can use this to monitor your delivery status in real time.
🏠 Incorrect Address Disclaimer
Please ensure that all shipping details are correct before placing your order. If you've made a mistake, email us immediately at support@lushhaven.uk. Once dispatched, we cannot guarantee address changes.
❗ Lost or Damaged Packages
Lush Haven is not responsible for packages lost or damaged in transit. If your order is delayed or arrives damaged, please contact the courier or email us—we’re happy to help with claims or provide support where possible.
For any other questions, feel free to reach out to our customer service team at support@lushhaven.uk.